Fireflies.ai
AI meeting assistant that automatically records, transcribes, summarizes, and analyzes conversations across all major video conferencing platforms.
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✓ Free plan available
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Fireflies.ai joins your calendar meetings as a bot to capture transcripts, generate AI summaries with action items, and surface insights via conversation intelligence. It integrates with 200+ tools including CRMs, project management apps, and ATS platforms, making it a hub for meeting data across sales, recruiting, and operations teams. With 95% claimed transcription accuracy, 100+ language support, and SOC 2/GDPR/HIPAA compliance, it targets both SMBs and enterprise teams.
Best for: Teams and professionals who want automated meeting notes, searchable transcripts, and CRM/workflow integrations without manual note-taking
Key Features
- AI meeting bot that auto-joins and records calendar meetings
- Transcription in 100+ languages with speaker recognition
- AI-generated summaries, bullet points, and action items
- AskFred AI chatbot to query past meeting content
- Live Assist for real-time suggestions and coaching during meetings
- Conversation intelligence with sentiment analysis and talk-time analytics
- 200+ AI Skills for domain-specific extraction (sales, recruiting, etc.)
- Integrations with 5+ CRMs, 9+ project management tools, Slack, ATS platforms
- Chrome extension, mobile app, and desktop app
- SOC 2 Type II, GDPR, and HIPAA compliance
Pros
- Generous free tier with core transcription and summary features
- Broad integration ecosystem covering CRM, ATS, PM tools, and Slack
- Strong compliance posture (SOC 2, GDPR, HIPAA) suitable for enterprise and healthcare
- Supports 100+ languages with auto-detection
- Searchable transcript archive lets users retrieve specific moments from old meetings
Cons
- Free plan caps storage at 800 minutes lifetime and limits AI summaries — heavy users hit the wall quickly
- Transcription accuracy drops noticeably with heavy accents, crosstalk, or poor audio quality despite the '95% accurate' claim
- The meeting bot joining calls can feel intrusive to external participants who haven't consented, creating privacy friction
- Advanced features like custom AI Skills, topic trackers, and conversation intelligence are locked behind higher-tier plans
- AskFred and deeper analytics require Pro or Business plans, making the free tier feel limited for power users
- No native video editing or highlight reel creation; soundbites are basic compared to competitors like Grain
Pricing Details
| Pricing type | Freemium |
| Starting at | Free |
| Free plan | ✅ Available |
Plan Breakdown
Free
$0/mo
Pro
$18/mo
Business
$29/mo
Enterprise
Custom
See Current Pricing →
Pricing may change — always verify on the official site.
- Sales teams auto-logging call notes and action items into CRM systems
- Recruiters capturing and sharing structured interview notes via ATS integrations
- Remote and hybrid teams maintaining searchable archives of all team meetings
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| Rating | ★★★★☆ 4.2 | ★★★★½ 4.7 | ★★★★☆ 4.2 | ★★★★☆ 4.2 |
| Trust Score | 83/100 | 85/100 | 82/100 | 79/100 |
| Pricing |
Free
$0/mo
Pro
$18/mo
Business
$29/mo
Enterprise
Custom | Freemium Free |
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Teams
$15/user/mo
Organization
$37/user/mo
Enterprise
Custom |
Free
$0/mo
Pro
$18/mo
Business
$59/mo
Enterprise
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| Data updated | 2 days ago | 10 days ago | 2 days ago | 2 days ago |
| Try → | Compare → | Compare → | Compare → |
About Trust Score
Trust Score = (Rating / 5 × 60) + (Popularity / 100 × 40). A score of 100 means the tool has a perfect rating and maximum market popularity. Scores are updated automatically by our AI agent.
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