Okendo
Okendo is a customer marketing platform for Shopify brands that combines reviews, loyalty, quizzes, referrals, and surveys to turn shoppers into repeat buyers.
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⚡ At a glance
Best for: Fast-growing Shopify merchants looking to consolidate reviews, loyalty, referrals, and customer insights in one platform
✓ All-in-one platform reduces need for multiple separate apps (reviews + loyalty + quizzes + referrals)
✗ Exclusively Shopify-focused — merchants on other platforms (WooCommerce, Magento, BigCommerce) cannot use it
An honest editorial snapshot from this tool's profile — not a paid placement.
Okendo offers a suite of interconnected customer marketing tools — including product reviews, loyalty/rewards programs, post-purchase surveys, referral campaigns, and product-matching quizzes — all designed to increase conversion rates and customer lifetime value for Shopify merchants. It positions itself as an all-in-one alternative to using separate point solutions for social proof, retention, and customer intelligence. With integrations into Klaviyo, Google, TikTok Shop, Bazaarvoice, and Meta, it fits into existing ecommerce tech stacks reasonably well.
Best for: Fast-growing Shopify merchants looking to consolidate reviews, loyalty, referrals, and customer insights in one platform
Key Features
- Product reviews with UGC collection
- Loyalty points and rewards program
- Product recommendation quizzes
- Referral program management
- Post-purchase and on-site surveys
- Google Shopping and TikTok Shop review syndication
- Bazaarvoice review syndication
- Klaviyo integration for email flows
- Net Promoter Score (NPS) and customer intelligence tools
How to use Okendo
Pros
- All-in-one platform reduces need for multiple separate apps (reviews + loyalty + quizzes + referrals)
- Strong Shopify-native integration with a large base of 18,000+ merchants
- Official partnerships with Google, TikTok Shop, Klaviyo, and Bazaarvoice extend reach significantly
- Reported strong ROI metrics from case studies (e.g., 215x ROI on referrals)
Cons
- Exclusively Shopify-focused — merchants on other platforms (WooCommerce, Magento, BigCommerce) cannot use it
- Costs can escalate quickly as you add modules; each product (Loyalty, Quizzes, Referrals, Surveys) is priced separately on top of the base Reviews plan
- Competitors like Yotpo or LoyaltyLion may offer more depth in individual categories (e.g., advanced loyalty tier customization)
- No meaningful free tier — entry price of $19/mo is for Reviews only, and a full-featured stack costs considerably more
- Smaller review volume brands may not see meaningful ROI from the more expensive loyalty and referral modules
Pricing Details
| Pricing type | Paid |
| Starting at | $19/mo |
Okendo Pricing
Okendo pricing — 2 plans: Okendo Platform (Custom pricing based on monthly order volume (speak to sales)) · Okendo Platform Scale (Custom pricing, fixed annual price (speak to sales)). Compare monthly and yearly costs below.
Okendo Platform
Custom pricing based on monthly order volume (speak to sales)
Custom pricing based on monthly order volume (speak to sales)
- ✓ For stores up to 3,500 orders/month
- ✓ Includes Okendo Reviews, Loyalty, Quizzes, Referrals and Surveys
- ✓ Onboarding manager
- ✓ Dedicated success manager
- ✓ Solutions engineering support
- ✓ 24/7 tech support
Okendo Platform Scale
Custom pricing, fixed annual price (speak to sales)
Custom pricing, fixed annual price (speak to sales)
- ✓ For break-out brands and enterprises wanting uncapped growth
- ✓ Everything in Platform, plus:
- ✓ No usage caps - unlimited orders
- ✓ Fixed annual price regardless of order volume
See Current Pricing →
Pricing may change — always verify on the official site.
- Shopify DTC brands wanting to collect and display product reviews with photo/video UGC
- Ecommerce merchants building a points-based loyalty and rewards program to increase repeat purchase rates
- Online retailers running referral campaigns to acquire new customers through existing buyers
- Brands using post-purchase surveys to gather zero-party data for personalization and segmentation
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| Rating | ★★★★☆ 4.1 | ★★★★☆ 4.2 | ★★★★☆ 4.2 | ★★★★☆ 4.1 |
| Trust Score | 82/100 | 84/100 | 84/100 | 82/100 |
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Okendo Platform Scale
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| Data updated | 1 month ago | 1 month ago | 1 month ago | 1 month ago |
| Try → | Compare → | Compare → | Compare → |
About Trust Score
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