Fireflies.ai
✓ VerifiedAI meeting assistant that automatically transcribes, summarizes, and analyzes conversations across video calls, phone calls, and audio files.
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✓ Free plan available
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⚡ At a glance
Best for: Sales teams, recruiters, and remote teams needing automated meeting notes, CRM sync, and conversation analytics
✓ Broad integration ecosystem covering CRM, ATS, project management, and dialers
✗ Free plan caps storage at 800 minutes lifetime and limits AI summaries — essentially a trial rather than a sustainable free tier
An honest editorial snapshot from this tool's profile — not a paid placement.
Fireflies.ai joins your calendar meetings as a bot or accepts uploaded audio/video files, producing transcripts with ~95% claimed accuracy across 100+ languages. It generates AI summaries, action items, and conversation intelligence analytics, and integrates with CRMs, project management tools, and communication platforms. While it is one of the more feature-rich options in the meeting AI category, free-plan limits and pricing for advanced features are worth scrutinizing.
Best for: Sales teams, recruiters, and remote teams needing automated meeting notes, CRM sync, and conversation analytics
Key Features
- Automatic meeting transcription with ~95% accuracy in 100+ languages
- AI-generated summaries, action items, and custom notes
- AskFred AI chatbot for querying past meeting content
- Live Assist for real-time suggestions and coaching during meetings
- Conversation intelligence: sentiment analysis, speaker talk-time, topic trackers
- 200+ AI Skills for domain-specific extraction (sales, recruiting, etc.)
- Integrations with CRMs, ATS, Slack, and project management tools
- SOC 2 Type II, GDPR, and HIPAA compliance
- Audio/video file upload support (MP3, MP4, WAV, M4A)
- Soundbites, comments, bookmarks, and team channels
How to use Fireflies.ai
▶️ Video review by YouTube Tutorial (Third-Party)✓ Verified Reviewer
Pros
- Broad integration ecosystem covering CRM, ATS, project management, and dialers
- Strong compliance coverage (SOC 2, GDPR, HIPAA) appealing to enterprise buyers
- 200+ domain-specific AI Skills add genuine depth beyond basic notetaking
- Supports 100+ languages with auto-detection between meetings
Cons
- Free plan caps storage at 800 minutes lifetime and limits AI summaries — essentially a trial rather than a sustainable free tier
- Pricing jumps significantly for Business/Enterprise tiers, making team-wide deployment expensive
- Bot joining meetings can feel intrusive to external participants who haven't consented
- Transcription accuracy drops noticeably with heavy accents, crosstalk, or poor audio quality despite the '95% accurate' claim
- Advanced features like analytics, AI Skills, and private storage are locked behind higher tiers, so the real cost of full functionality is much higher than the entry price suggests
Pricing Details
| Pricing type | Freemium |
| Starting at | Free |
| Free plan | ✅ Available |
Fireflies.ai Pricing
Fireflies.ai pricing — 4 plans: Free ($0 forever) · Pro ($10/seat/month billed annually ($18/mo billed monthly)) · Business ($19/seat/month billed annually ($29/mo billed monthly) — Most Popular) · Enterprise ($39/seat/month billed annually (annual only) — contact sales). Compare monthly and yearly costs below.
Free
$0 forever
$0 forever
- ✓ Unlimited transcription & AI summaries
- ✓ 400 mins of storage/team, 20 AI credits
- ✓ Zoom, GMeet, Teams +more, transcription in 100+ languages
- ✓ Real-time notes & live transcriptions, meeting search
- ✓ AskFred AI assistant, desktop/mobile apps, Chrome extension
Pro
$10/seat/month billed annually ($18/mo billed monthly)
$10/seat/month billed annually ($18/mo billed monthly)
- ✓ Everything in Free, plus:
- ✓ 8,000 mins of storage/seat, 20 AI credits
- ✓ Video recording, download transcripts/summaries/recordings
- ✓ Personal Assistant, AI Skills, Voice Agents
- ✓ Action items & task manager, unlimited integrations
Business
$19/seat/month billed annually ($29/mo billed monthly) — Most Popular
$19/seat/month billed annually ($29/mo billed monthly) — Most Popular
- ✓ Everything in Pro, plus:
- ✓ Unlimited storage, 30 AI credits
- ✓ Multi-language mode, conversation intelligence
- ✓ Team analytics for admins, public meeting access, user groups
Enterprise
$39/seat/month billed annually (annual only) — contact sales
$39/seat/month billed annually (annual only) — contact sales
- ✓ Everything in Business, plus:
- ✓ Unlimited storage, 50 AI credits
- ✓ Rules engine, SSO + SCIM, audit logs (API)
- ✓ HIPAA compliance, private storage, custom data retention
- ✓ Super admin role, dedicated account manager
See Current Pricing →
Pricing may change — always verify on the official site.
- Sales teams logging call notes and syncing highlights directly to CRM
- Recruiters capturing and scoring candidate interviews automatically
- Remote teams maintaining searchable records of all internal meetings
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Tally
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|---|---|---|---|---|
| Rating | ★★★½☆ 3.6 | ★★★★½ 4.5 | ★★★★½ 4.5 | ★★★★½ 4.3 |
| Trust Score | 64/100 | 90/100 | 90/100 | 86/100 |
| Pricing |
Free
$0 forever
Pro
$10
Business
$19
Enterprise
$39 |
Free
$0/mo
Team
$24/mo
Business
$54/mo
Enterprise Scale
Custom |
Free
$0/mo forever
Basic
$12
Standard
$14
Pro
$24 |
Free
$0
Pro
$24/mo
Business
$74/mo |
| Data updated | 25 days ago | Not yet | Not yet | 1 month ago |
| Try → | Compare → | Compare → | Compare → |
About Trust Score
Trust Score (0–100) is the average of five quality criteria — Value for money, Free plan, Ease of use, Features, and Transparency — scored on a strict scale. Popularity, brand size, and affiliate commissions never affect it. Tools marked "Editorial estimate" are not yet hands-on tested. How Trust Score works →
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