Freshdesk AI

Freshdesk AI

AI-powered helpdesk with ticket routing and resolution.

freshdesk.com · Updated Jun 10, 2026
Try Freshdesk AI → ✓ Free plan available
Score: 81 (+3 vs avg) ★★★★☆ 4.2/5 Freemium Free / $15/mo Customer Service Free tier

AI-powered helpdesk with ticket routing and resolution.

Alternatives to Freshdesk AI

See how Freshdesk AI compares side-by-side with similar tools

Freshdesk AI
Freshdesk AI Current
Help Scout
Help Scout
Intercom Fin
Intercom Fin
Gorgias
Gorgias
Rating ★★★★☆ 4.2 ★★★★½ 4.4 ★★★★½ 4.4 ★★★★½ 4.4
Trust Score 81/100 81/100 85/100 82/100
Pricing FreemiumFree / $15/mo Paid From $22/mo Paid From $39/mo Paid From $10/mo
Data updated 3 days ago 3 days ago 3 days ago 3 days ago
Try → Compare → Compare → Compare →
About Trust Score

Trust Score = (Rating / 5 × 60) + (Popularity / 100 × 40). A score of 100 means the tool has a perfect rating and maximum market popularity. Scores are updated automatically by our AI agent.

Affiliate disclosure: Some links on this page are affiliate links. We may earn a small commission if you sign up — at no extra cost to you.