Chatbase
✓ VerifiedBuild AI chatbots trained on your own data — customer support, lead capture, and internal knowledge assistants powered by ChatGPT, deployed in minutes.
Try Chatbase →
✓ Free plan available
⭐ Stand out with a Featured Listing
Contact us to upgrade →
Get priority placement, a Featured badge, and a highlighted card across the entire directory.
⚡ At a glance
Best for: Businesses wanting to deploy a custom AI customer support or knowledge base chatbot in hours — without developers or complex configuration
✓ Fastest setup in the category — working chatbot from your data in under 30 minutes
✗ Complex, multi-step support flows (escalations, ticket creation) require additional setup
An honest editorial snapshot from this tool's profile — not a paid placement.
Chatbase is a no-code platform for building custom AI chatbots trained on your own content. Upload your website, PDFs, knowledge base, or Notion pages — and Chatbase creates a GPT-powered assistant that answers questions accurately based only on your data.The primary use case is customer support: instead of human agents answering the same FAQs repeatedly, a Chatbase bot handles tier-1 questions 24/7, with seamless handoff to humans for complex issues. Secondary uses include internal knowledge base assistants and sales qualification bots.Since launching in 2023, Chatbase has grown rapidly, powering chatbots for 8,000+ businesses. The no-code approach and fast setup (under 30 minutes to a working bot) make it accessible to non-technical founders and small teams.
Best for: Businesses wanting to deploy a custom AI customer support or knowledge base chatbot in hours — without developers or complex configuration
Key Features
- Custom AI Training — Upload PDFs, URLs, text, Notion, Confluence, or Zendesk content to train your chatbot on your exact data
- No-Code Bot Builder — Configure personality, tone, language, and response boundaries without writing code
- Website Embed — Add your chatbot to any website with a single script tag or iFrame
- API & Integrations — Connect to Slack, WhatsApp, Zapier, and custom applications via REST API
- Lead Capture — Collect emails, phone numbers, and form responses within chat conversations
- Analytics — Track conversations, user questions, and identify gaps in your knowledge base where the bot struggles
How to use Chatbase
- Sign up for a free Chatbase account
- Create a new AI agent and choose a data source
- Train the agent on your website, documents, or Q&A pairs
- Test and customize the agent in the Playground
- Customize appearance and deploy via widget or integration
- Connect to Slack, WhatsApp, Zapier, or your website
Pros
- Fastest setup in the category — working chatbot from your data in under 30 minutes
- Handles hallucination better than generic ChatGPT — answers only from your source material
- Easy to update — re-train the bot whenever you update your docs or knowledge base
- Good free plan for testing and small-scale deployment
- Broad integration options make it easy to connect to existing business workflows
Cons
- Complex, multi-step support flows (escalations, ticket creation) require additional setup
- Chatbot quality is only as good as the source documents — garbage in, garbage out
- Limited built-in analytics compared to full customer support platforms
- Cannot learn from conversations over time — requires manual retraining
- Pricing scales with message volume — high-traffic bots can get expensive
Pricing Details
| Pricing type | Freemium |
| Free plan | ✅ Available |
| Free trial | no |
Chatbase Pricing
Chatbase pricing — 5 plans: Free ($0/mo) · Hobby ($40/mo) · Standard ($150/mo) · Pro ($500/mo) · Enterprise (Contact us). Compare monthly and yearly costs below.
🔎 Prices verified Jul 2026 · View live pricing →
⚠️ Yearly billing saves 20% vs monthly. Enterprise is custom pricing via sales.
Free
$0/mo
$0/mo
- ✓ Limited access to models
- ✓ 50 message credits/month
- ✓ 1 member
- ✓ Agents deleted after 14 days of inactivity
Hobby
$40/mo
$32/mo billed annually
- ✓ Everything in Free +
- ✓ Access to advanced models
- ✓ 500 message credits/month
- ✓ 2 members
- ✓ Integrations, basic analytics, attachments
Standard
$150/mo
$120/mo billed annually
- ✓ Everything in Hobby +
- ✓ 4,000 message credits/month
- ✓ 3 members
- ✓ Helpdesk, voice, telephony
- ✓ Outbound campaigns, API access
- ✓ Advanced integrations (Stripe, Zendesk, etc.)
Pro
$500/mo
$400/mo billed annually
- ✓ Everything in Standard +
- ✓ 15,000 message credits/month
- ✓ 5 members
- ✓ Advanced analytics
- ✓ Sources suggestions, tickets as a source
Enterprise
Contact us
Contact us
- ✓ Everything in Pro +
- ✓ Higher limits, custom roles & permissions
- ✓ SSO, white-labeling, audit logs
- ✓ Priority support & success manager
- ✓ SLAs, HIPAA-eligible
See Current Pricing →
Pricing may change — always verify on the official site.
- SaaS companies deploying 24/7 support bots to handle product FAQs and reduce ticket volume
- E-commerce stores answering shipping, return, and product questions automatically
- HR teams building internal knowledge bots for employee policy questions
- Agencies white-labeling chatbots for multiple client websites
- Sales teams deploying lead qualification bots that collect contact info and qualify prospects
Be the first to review Chatbase
Share your honest experience and help others make better decisions. Your review will be verified and published for free.
Write a Review
Your email will be verified before publishing. No fake reviews, ever. By submitting you agree to our Review Guidelines.
Alternatives to Chatbase
See how Chatbase compares side-by-side with similar tools
Chatbase Current |
Pipedrive
|
PDF.ai
|
Customgpt
| |
|---|---|---|---|---|
| Rating | ★★★★½ 4.3 | ★★★★½ 4.4 | ★★★★☆ 4.2 | ★★★★☆ 4.1 |
| Trust Score | 86/100 | 88/100 | 84/100 | 82/100 |
| Pricing |
Free
$0/mo
Hobby
$40/mo
Standard
$150/mo
Pro
$500/mo |
Lite
$19
Growth
$34
Premium
$64
Ultimate
$89 |
Hobby
$0/mo forever
Pro
$17/mo
Ultimate
$27/user/mo
Enterprise
$37/user/mo |
Standard
$99/mo
Premium
$499/mo
Enterprise
Custom |
| Data updated | Not yet | Not yet | Not yet | 1 month ago |
| Try → | Compare → | Compare → | Compare → |
About Trust Score
Trust Score (0–100) is the average of five quality criteria — Value for money, Free plan, Ease of use, Features, and Transparency — scored on a strict scale. Popularity, brand size, and affiliate commissions never affect it. Tools marked "Editorial estimate" are not yet hands-on tested. How Trust Score works →
🛡️ We don't sell rankings. Reviews are real user opinions, verified by email. Trust Scores are calculated independently from any paid placement. How we keep reviews honest →
Affiliate disclosure: Some links on this page are affiliate links. We may earn a small commission if you sign up — at no extra cost to you.
